Warranty & Returns

18-Month Parts and Labor Warranty

Every BoltForge PC includes an 18-month parts and labor warranty, starting the day you pick up or receive your system. If a covered part fails, we diagnose it, replace or repair it, and re-test your PC at no charge. Replacing a part doesn't restart the warranty clock.

What's Not Covered & How to Get Service

The warranty doesn't cover physical or liquid damage, unauthorized modifications, cryptocurrency mining, or overclocking beyond what BoltForge configured. Normal user upgrades like adding memory or storage don't void your coverage.

To request service, call (208) 996-3502, email admin@boltforgegaming.com, or bring your PC to the showroom at 10504 W Fairview Ave, Boise (Fri–Wed 10 AM–8 PM, closed Thursday). Have your build serial or order details handy.

Returns

• Pre-built systems: returnable within 30 days, with a 15% restocking fee.
• Custom builds: returnable only if dead on arrival (DOA) or defective.
• DOA issues reported within 14 days are handled free: we'll repair or replace your system at no charge.

Deposits & Cancellations

Custom orders start with a 50% deposit. Your deposit is refundable until parts are ordered. Builds typically take 7–14 business days after parts arrive, and we'll confirm timing in your quote.

Shipping & Pickup

• Free pickup at our Boise showroom
• Local pickup only through Nov 2
• Shipping available from Nov 3, quoted at checkout